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Last updated: November 11, 2026

Thank you for shopping at Tubibe. This policy explains how and when your order will be shipped.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Shipping Time

Once your order has shipped, you will receive a confirmation email with tracking information. Standard delivery typically takes 7–14 business days after shipment, depending on your location and local customs processing.

Please note: during periods of high demand, some orders may experience delays. We appreciate your patience and will keep you updated if your order is delayed.

Where We Ship

We ship to the United States, United Kingdom, Canada, Australia, New Zealand and most other countries worldwide. Available shipping options for your address are shown at checkout. Delivery times to some international destinations may be longer than the estimate above.

Shipping Rates

Shipping rates are calculated based on the weight of your order and your delivery country, and are displayed at checkout before you pay.

Order Tracking

Once your order ships, you will receive a tracking number by email so you can follow your package every step of the way. Tracking may take 2–5 business days to show updates.

Customs, Duties & Taxes

Orders shipped outside the country of dispatch may be subject to import duties, taxes or customs fees charged by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Lost or Damaged Packages

If your order arrives damaged, or if tracking shows no movement for more than 30 days, please contact us within 7 days of delivery (or of the last tracking update) at vscofree19@gmail.com with your order number and, for damaged items, photos of the product and packaging. We will review your case and work with you on a replacement or refund.

Incorrect Address

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice a mistake, contact us as soon as possible and we will try to update it before the order ships.

Questions?

If you have any questions about your order, please contact us at vscofree19@gmail.com — we're happy to help.